PLEASE BE ADVISED:
Beginning June 18, 2020 there was further direction given by the Ministry of Health and Long Term Care.
Please read the following letter to our families.
Thank you for your understanding
We understand how important it is for our families to stay in touch with their loved ones during this challenging time. Our Recreation Department has implemented creative ways for residents to stay connected by means of video visits, regular phone calls, mail, etc.
If you would like to arrange a window or patio visit or wish to obtain an update on the status of a resident, please use extension 493.
This extension is answered 7 days a week between 7:00 am – 9:00 pm. If our staff member is busy at the time of your call, leave a message with your name, phone number and reason for your call and someone will get back to you as soon as possible.
Thank you for your understanding and support during the pandemic.
Keeping in touch with your loved one
The rapid implementations for COVID-19 have presented us all with many challenges. We recognize and value the importance of resident interaction with family and friends in preventing social isolation.
In support of these challenging times, here are some creative ways to keep in touch:
- making frequent phone calls to a resident if they have their own personal line or employees may assist the resident in placing a call to family with use of public phones on the unit.
- sending cards, letters, children´s artwork, pictures, etc.
- sending a recorded message of your voice, a song etc. that we can play for the resident.
- sending flower arrangements, books, magazines etc.
- schedule a Skype visit with the resident
Skype – contact Jackie at firstname.lastname@example.org to set up an appointment.
Activity baskets have been placed on each unit to help residents keep busy!
We sincerely thank you for your ongoing support during these unprecedented times and for respecting the public health directives in assisting to keep our residents and employees safe.