Visitor Protocols


Beginning on Monday, February 22, 2021, the Ministry of Long Term Care will require that Essential Caregivers, Support Workers and General Visitors (when permitted), be tested for COVID-19 at Eastholme. 

After you have passed screening for symptoms and potential exposures to COVID-19, you will proceed into the lobby to have your test performed.  You will then be asked to leave the building for 15 to 20 minutes.  If your test result is positive, you will be advised of the need to book a test at your local Assessment Centre.  If your test result is negative, you can proceed with your visit.

Please be aware that there is a high volume of traffic at the screening desk between the hours of 1:30pm and 2:30pm due to staff shift changes.  If possible, plan your visits outside of these times.

Testing Frequency:

  • Essential Caregivers will be tested at the same frequency as Eastholme staff, depending on the frequency and timing of the visit:
  • three times a week, on non-consecutive days


  • two non-consecutive days if you enter the home only three times within the week and the days are all consecutive, or two of the three days are consecutive


  • two non-consecutive days if you enter the home only four times within the week where all of the days are consecutive or you enter the home for two consecutive days, followed by one day without entry, followed by an additional two consecutive days.


  • Occasional entry exception: Where the visitor enters the home at a frequency not described above, they will require testing on each day of entry.
  • Support Workers will be tested on every entry to the home.  Examples of support workers include physicians, inspectors, phlebotomists, maintenance workers or a person delivering food, provided they are not staff of the LTC home as defined in the LTCHA.
  • General Visitors will be tested on every entry to the home.


  • Testing is not required in an emergency or palliative situation but can be performed if requested by the visitor.
  • Visitors who have had an Antigen Test with a negative result at another facility must provide proof of the result before being granted entry to the home.